I bought this item from HomeDepot. It started leaking in the first season itself. I did a mistake of calling Ames about the leak, I should have returned to the store.Ames sent me parts, I replaced according to instructions. Leaking stopped then started again after a month. Called Ames again, they sent me parts again. This time leaking did not stop. Called Ames again, they sent me another part, replaced that too. Leaking does not stop. Finally called Ames for replacement, did not wanted to continue replacing parts. They refused to send replacement cart, they said they can only send parts and it should stop the leak.
I gave up, garbaged this hose reel. Waste of my money and time. Shopping around to buy new one. Trying to decide between RapidReel Wall Reel and ReelSmart Outdoor Sink Station with Auto-Rewind.
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Product Description:
* Utility tray and 4-1/2' leader hose with brass coupling * Large 7" wheels * Notches in top brace hold hose ends for easy transportation * Folding handle for easy storage * Convenient storage tray keeps items handy * Limited lifetime warranty * 225' capacity for 5/8" hose * 35" x 21" x 23"THIS IS AN OVERSIZED PACKAGE WHEN SHIPPED, OVERSIZE CHARGES WILL APPLY
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