The plastic components pop apart when you try to reel in the hose, such that the handle simply spins around. When you manage to keep that from happening, often the mechanism that is supposed to guide the hose around the spool doesn't function properly, so the hose winds up in a single spot. Basically, if you're in the market for a product of this type, buy something else. Anything else.Click Here to see more reviews about: Suncast 100' Capacity Garden Hose Reel Hideaway with Hose Guide, Taupe #PHT100
Product Description:
"SUNCAST" HIDEAWAY HOSE SWIVEL100 ft. of 5/8" hose capacity. Slidetrak hose guide tracks hose neatly onto reel. Attractive design fully conceals hose and reel. Sturdy resin construction. Easy link system ensures watertight connection between hose reel and hoses. *Comes fully assembled. Assembled size: 20.5"W x 15.5"D x 16.25"H
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