After reading the reviews, I reluctantly ordered this power hose reel.Initially I experienced the same impossible task of trying to unwind the hose.The problem was solved after charging the battery.I ran the reel empty of hose continuously for 30-40 minutes.This stretched and loosened the drive belt.
I then recharged the battery, and the hose reel now works perfectly.
I suggest not reeling the hose until you operate the reel for an extended time.
Under the conditions I have given above, this power hose reel is highly recommended.
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Product Description:
100' of 5/8" hose capacity Winds hose automatically Foot pedal operation; no bending over to wind the hose 12 Volt SLA rechargeable battery and charger unit included Smart TrakTM hose guide winds hose neatly onto reel Liftable lid for easy access to hose Manual crank for battery back-up Includes two stakes to secure to ground Tilt-out storage bin for storing supplies Fully assembled Size: 20" W x 18" D x 22" H (Width includes extended crank handle)Color: Taupe
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